FAQs

Yes. To make sure we have interpreted your instructions about your artwork, colour, size and print positioning correctly, we send a proof of your design for your approval before we go into production.

Proofs are provided as part of the printing service, but should you need to adjust any artwork you have provided, we do need to charge for this customisation work.

Yes. We can offer a quick turn-around fee when our schedule allows. Feel free to ask at any time and we’ll do our best to accommodate your due date.

In screen printing, each screen is a stencil which allows ink to pass through onto the garment. So we need to prepare separate screens for each colour within your design, as well as each size variation of your design.

For example, if you wanted to print a small 2 colour logo on the left chest, and a large version on the back, it would require a total of 4 screens.

Each screen costs $50, and we will keep them for 6 months. So should you wish to do a re-print of the same design within that time-frame, no set-up fee would incur.

After 6 months, we remove your design from the screen and re-use them for other print jobs.

 

Samples are OK with us but can be costly.

Keep in mind that due to the screen set up and the labor involved in printing one garment it is not always economical.

To print a sample, we need to charge for the screens that are needed for set up, the garment needed to be ordered individually, plus our labour fee for mixing inks, aligning screens in the machine and cleaning down everything after the job.

If you do only need a few items printed, don't forget we have a DTF service available where we can print a single item for you.

Unfortunately not.

The cost of your printing job is made up of the following components:
- Screen Set-Up Cost
- Blank Garment Cost / Type
- Printing Cost
- Extras (like custom ink colour mixes, kids garments, specialty inks (puff inks).

We really need to see the artwork, understand the quantity and specifics of the job first before we can provide you with an appropriate screen printing price.

Simply contact us for a custom quote or check out our latest bundle deals that we have on offer.

You can! You can choose to supply your own garments if you wish, at a cost of $2 per item.

All items must be unworn, unwashed, removed of any packaging.

NOTE: You will need to agree to very specific terms and conditions regarding supplying your own garments. We can provide you with more info once you get in touch!

DTF / EMBROIDERY
There are no minimums, just shoot us through the job.

 

SCREEN PRINT
Due to the time and labor involved with the screen set up, alignment, and cleaning of the screens, our minimum charge is based on 50 prints (of the same kind).

If you do want less than 50 units screen printed, we may still be able to work something out.... but it will likely cost similar to the cost of the 50 units as we need to charge for hours of time setting up the job.

INK TYPE

We use different types of inks and effects to achieve different results and finishes.
We choose the most appropriate ink type for each application, taking into account the details of the artwork, garment style, fabric composition and other influential factors.
If you already know what type of ink you want us to use, simply mention this at the appropriate section on the order form. If you want to achieve a particular finish but not sure which ink to choose, please let us know and we’ll be happy to guide you through it.

INK COLOUR

One of the major advantages of screen printing is that we can match almost any colour you can imagine with great accuracy.
We use Pantone Matching System (PMS) as a preferred reproduction colour system.

Here you can find the PMS chart which will help you to quote the print colour you are after. Simply quote the colour by its number.

Our standard print size is 300x300mm.
Our oversize print area max print size is 400x450mm.

Since the print size will stay the same across all garment sizes, please take into account the garment shape when choosing your print size and its location.

 

PRINT PLACEMENT

You can either trust our judgment to place the print in the most suitable location, or you can instruct us with an exact measurement of where you’d like us to place your prints.
Front and back print measurements are taken from the bottom line of the neck hem.
Pocket prints will also be taken from the centre line of the tee.

Although screen printing suits a wide range of fabrics, some materials are still not suitable for the process. This includes some types of fleece, blend cottons, lycra, wool and other synthetic fabrics.

By sourcing your garments through us, we make sure that the product we supply will look great with our prints.

Unfortunately, We’re unable to guarantee the same results if you are going to provide us with your own garments. Please keep this in mind.

You’ll also benefit from a cheaper printing rate by bundling your printing and garment supply through us.

If you still wish to source your own garments, please make sure all garments are unpacked, cleared of any stickers and swing tags (if attached) and are ready for printing. We charge an unpacking fee for any garments that do not adhere to this process.

In the case of supplying a garment type/brand that we’re unfamiliar with, we ask you to provide us with a sample for us to inspect.

FILE TYPE/FORMAT

The file type we need to use in order to transform your artwork onto screens will depend on the software used to create it originally.

THERE ARE TWO TYPES OF FILE FORMATS:

Vector – These files will be the most appropriate for logo type artwork and non photographic images.
Since these images do not contain pixels, they generally produce the highest quality prints.
If your artwork was created as a vector originally, this will be the file we will ask you to provide.
If your artwork contains text, please make sure the text is converted to lines rather than saved as a font.

Vector files can be saved and supplied to us as:

  

Bitmap – Bitmap images consist of pixels. Pixel based files aren’t as sharp as vector files, so we need to make sure that the quality of the image is sufficient for the transition onto screens. Please ensure that the resolution of the artwork is set to at least 300DPI.

This how you can check the resolution of your artwork in Photoshop

Bitmap images can be saved as most formats. We prefer the following:

  

ARTWORK SIZE

Whether you are supplying a vector or bitmap file type, please ensure that the artwork is set to the desired print size.
For example; if you wish to print your image at 280mm wide, your artwork should be set on Photoshop at 280mm wide.
Otherwise, please mention in the order form if the art requires resizing; we’ll be happy to take care of this for you.

COLOUR SEPARATION

Since each colour of your artwork is printed separately, we require the artwork to be separated in a way that each colour sits on its own layer.

We’re happy to help if your artwork has a simple separation work. However, more complicated separations might require further graphic design work, which will be at a charge. This will be quoted separately once your artwork is submitted.